Terms and Conditions

Thank you for your interest in participating in Battle of Wills . Before you proceed to purchase tickets, we strongly recommend you to go through the following terms and conditions:

In this section, words like ‘holder’, ‘bearer’, ‘player’, and ‘purchaser’ will refer to you – the person who will buy the tickets to Battle of Wills. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers of Battle of Wills – Tangle of Keys.

By opting to purchase, allocate or possess tickets to Battle of Wills, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the Battle of Wills premises.

Please note that Battle of Wills by Tangle of Keys reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organiser www.tangleofkeys.com. These changes will relate back to the date of purchase of Battle of Wills tickets.

The price of one Battle of Wills ticket is £25 (Twenty Five GBP). This figure is non-negotiable.

The ticket you purchase represents a revocable license for you to access The Red Lion Hotel, Henley on 5th of September 2020, when Battle of Wills is scheduled to be hosted. The license includes the revocable right to attending the Battle of Wills. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

The bearer has to assume full responsibility of the Battle of Wills tickets, once (s)he receives it. Tangle of Keys has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

Kindly note that Ticket Tailor is the sole authorised source for purchasing Battle of Wills tickets. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.

The Battle of Wills tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

Please note that Battle of Wills tickets cannot be redeemed against cash, credits, or any other benefits.

Tangle of Keys has the right to investigate if there has been any violation of the Battle of Wills ticketing terms and conditions. In case of any conflicts, the decision of Tangle of Keys will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

The event service will be deemed to have been delivered in its entirety as soon as Battle of Wills starts on 5th of September 2020. From that point on, no refund requests will be entertained.

If you are not able to access any particular section(s) of the venue – The Red Lion Hotel, Henley – due to delays, federal regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.

If Battle of Wills is cancelled in its entirety due to any unforeseen circumstances, Tangle of Keys has the sole and absolute right to:

i) reschedule the event, or

ii) issue a partial/full refund, or

 iii) not issue any refunds.

Please note that the decision of the issuer in such cases will be deemed final and binding.

If Battle of Wills is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of Tangle of Keys will be considered final.

If Battle of Wills has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.

Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Tangle of Keys cannot be, in any way, held liable for that.

All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.

Battle of Wills is a ‘rain or shine’ event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s) unless there has been a previous agreement between Tangle of Keys and the ticket purchaser. The ‘minimum age’ for attending Battle of Wills is 16.

If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to Battle of Wills. No refunds, full or partial, will be issued either.

At the time of entering the event venue, you may be required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.

By purchasing Battle of Wills tickets and presenting the same at the venue, you give your consent to Tangle of Keys to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.

You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.

Tangle of Keys does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

Battle of Wills and Tangle of Keys follow a common ‘zero-tolerance policy’ towards unauthorised drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at Battle of Wills and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

Battle of Wills will feature personal interactions with actors. During said interactions, all players are expected to treat the actors with respect. Any cases of abuse, harassment or any situation that would make the actor feel uncomfortable or unsafe during or after the interaction will be taken with the utmost seriousness and the players participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

Please note that you purchase Battle of Wills tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

Battle of Wills will have an on-site photographer capturing images of the event, including its participants. Tangle of Keys reserves the rights to use images captured for public use and marketing purposes. If the subject of the image would prefer those images were not used publically, Tangle of Keys will try to accommodate this preference as much as possible. For ticket holders to guarantee that they are not the subject of any images taken throughout the event they must contact a member of staff at the beginning of the event or email ‘info@tangleofkeys.com’ before 5pm the day prior to the event.

We really hope you will have a great time at Battle of Wills. You can get your tickets here https://buytickets.at/tangleofkeys/